Posts

Driving Habit Change

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DRIVING HABIT CHANGE Dentistry may have continued during this pandemic, but how will the ‘new normal’ impact our more nervous patients?  TRUST Dentists have a duty to make their patients feel comfortable. Trust is a big thing, especially for nervous patients. There are different ways you can help patients learn to trust you and your practice. Be that talking your patients through each step of a procedure, with the help of animations, giving them the control to see what's involved, ask questions and understand the treatment.  Additionally, patient testimonials will always help new patients believe in the practice and trust the process. Video testimonials via your website are a great method to quickly showcase others' experience. Once patients begin to trust you, their habit to avoid the dentist will soon disappear.  EDUCATE   We are spending more time online and it’s only right that we use our digital channels effectively. Updating your practice website with informative, step by

The New You - Life After Lockdown

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  The New You - Life After Lockdown After the latest announcement, it’s clear to see that we will soon be expecting more patients back into the practice setting. With 2020 proving to be a year of challenges, we’re having to make some changes to the way we all work.  It’s not uncommon for patients to see the dentist as a stressful and uncomfortable experience, with or without a pandemic. Therefore, ensuring the patient's journey is comfortable is key. There are several ways to improve your waiting room experience, reduce anxiety and help encourage patients to return.  Here are our top tips for improving your waiting room, ready for the ‘new normal’. TECHNOLOGY Whilst many practices offer free wifi while you wait, you’ll receive a much better response installing waiting room TV . Keep your patients up to date with your services and offers, in a modern and informative format that keeps them entertained. Importantly, you can use this technology to ensure your patients understand the pr

Top Tips for Encouraging Children’s Dental Hygiene

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It can seem impossible to convince a child to brush their teeth. There are several reasons why children fight against it, whether it’s because they’re just not used to it or they don’t like the uncomfortable feeling of something foreign in their mouth. But, we all know how important it is to brush your teeth and as we're coming to the end of National Children’s Dental Month it was only right that we share our top tips for encouraging children to do so! 1. Get a new toothbrush. This may seem like a small thing, but the novelty of a new toothbrush may help to encourage your child to start brushing. Let them pick and it may just work its magic. 2. Flavour of the toothpaste. Most adults are used to the taste of toothpaste and have found the flavour they prefer to use. Give your child that same opportunity to exercise their personal taste. If they complain that they do not like the taste of the toothpaste, try different ones until you strike a match. Remember that the same flavour can e

NEW WEBPAK FEATURE: Customisable Containers

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  An easy way to control the video content on your site! WebPak videos enhance your practice website, providing a more engaging and interactive experience for your visitors. Our extensive library of high quality dental treatment and marketing videos cover most topics and provide the information your patients need in a format they can understand. What's more, using videos on your website has a positive effect on your Google Ranking...win, win! Our NEW customisable containers are now available as part of your WebPak subscription. There are 10 containers that can be placed into your practice website, either by a web designer (or by us!), which you can then easily control the content in them via a login to our website.  THE BENEFITS: A flexible container for use with testimonials, or perhaps a regular VLOG by the practice owner, or as a place to hold video content that is regularly used by clinicians. Each container can be a playlist and will show a different video at each visit, so th

A positive waiting experience for patient and practice

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Consider this... What defines a patient’s satisfaction levels for a visit to your practice? It would be correct to assume that the clinical session has a significant influence on this; it would be misguided to think the foundation laid before the clinical session doesn’t have a bearing on the overall satisfaction and that the potential for negative patient anxiety is high during this time. So what can be done to ensure this section of the patient journey is as positive as possible? Take time to consider all aspects and walk in your patient’s shoes. As COVID-19 has presented some challenging obstacles for dental practices, your patient's journey still matters! Enter the building as they would and interact with the waiting area as they would. Are you providing an anxiety free journey and if not what simple changes can be made to improve things? Distraction with information is a key tool to use when managing anxiety levels and many practices achieve this by playing soothing music or i

Your website - the window to your practice

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The dental profession is growing to understand that in order to provide best practice, the patient journey from enquiry to treatment needs to be seamless. That takes the dental team beyond the clinical and into the realms of effective communication that often starts with the practice website. You should view the website as one of the first chances that a practice will get to make an impression on potential patients, who will expect to learn more about who you are, what you do, and how well you do it.   SETTING STANDARDS What’s more, the standard of the website – rightly or wrongly – is perceived to reflect the standards and principles of the practice. For example, is your website modern, mobile friendly and easy to use, or is it outdated?   Even when websites have some of the attributes mentioned, there may well be room for improvement. For example, nowadays many visitors to your website will prefer to see animations and videos, over and above any text. At MEDiVision, we’ve been able t